Terms and Conditions

Your agreement to comply with and be bound by Clauses 1, 2, 4–11 and 15–25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12–14 apply to the sale and supply of paid digital products and services (including online courses and downloadable digital products). If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer, and our acceptance of that offer is deemed to occur upon our sending a confirmation email to you indicating that your order has been accepted.

For clarity, the Website covered by these Terms includes both our main website and our PCS Training platform:

  • our main website: positivecybersolutions.co.uk; and
  • PCS Training hosted via LearnWorlds (including pcs-training.learnworlds.com and pcs-training.positivecybersolutions.co.uk, where applicable).

1. Definitions and Interpretation

  • Account: the personal information and credentials used by Users to access Paid Content and any training materials on the Website.
  • Content: any text, graphics, images, videos, documents, downloadable files, and any other form of information presented on the Website.
  • Digital Products: downloadable digital items supplied by PCS, including templates, documents, toolkits, guides, and AI-related documents or packs (“AI documents”), supplied via download link, file delivery, or access to a downloadable resource.
  • Downloaded/Accessed: the point at which digital content is (a) downloaded to your device, (b) accessed via a download link made available to you, or (c) otherwise made available for you to save, export, or retrieve.
  • Facilities: the online training tools and services Positive Cyber Solutions Ltd makes available through the Website, including course access and learning resources.
  • Payment Information: the details required to purchase Services, processed securely through third-party providers such as Stripe or PayPal. PCS does not store card details.
  • Premises: our registered office at Severn House, Hazell Drive, Newport, NP10 8FY.
  • Services: PCS’s digital services, including self-paced online training courses and the supply of Digital Products.
  • System: the online course delivery platform used to provide the Services.
  • User/Users: any third party that accesses the Website and is not employed by Positive Cyber Solutions Ltd in the course of their employment.
  • Website: Positive Cyber Solutions’ websites and digital services, including positivecybersolutions.co.uk and PCS Training hosted via LearnWorlds (including pcs-training.learnworlds.com and pcs-training.positivecybersolutions.co.uk, where applicable), and any linked subdomains unless excluded by separate terms.
  • We/Us/Our: Positive Cyber Solutions Ltd, a company incorporated in the United Kingdom (Company Number 15645080), with registered office at Severn House, Hazell Drive, Newport, NP10 8FY.

2. Age Restrictions

The Website and our training services are intended for individuals aged 18 and over. Persons under the age of 18 must not use the Website, create an account, purchase courses, or submit personal information via any forms or communication facilities. We do not knowingly collect or process personal data relating to children. If we become aware that we have received personal data from a child, we will delete it promptly.

3. Business Customers

These Terms and Conditions also apply to customers procuring Services during business. Where you are purchasing as a business, you confirm that you have authority to bind the business to these Terms and Conditions and that the Services are used for internal business purposes. Nothing in this section is intended to remove any mandatory consumer rights that cannot be excluded under applicable law.

4. Intellectual Property

  • All content provided on this Website is the intellectual property of Positive Cyber Solutions Ltd, our affiliates, or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable UK and international intellectual property and copyright laws.
  • Except as expressly permitted under Clause 6, you may not reproduce, copy, distribute, store, transmit, or otherwise reuse any material from this Website for any purpose, unless explicitly authorised by Positive Cyber Solutions Ltd in writing or where such usage is clearly permitted on the Website.
  • Course narration is recorded by Positive Cyber Solutions Ltd and may be enhanced using audio processing or AI-based voice optimisation tools to improve clarity and accessibility. No third-party rights to learner data are created through this processing.
  • Free resources: where we provide templates, guides, checklists, documents, or other resources for free, you may use, copy, share, and adapt those free resources for personal or business purposes.
  • Paid training and paid Digital Products: where you purchase access to training content and/or Digital Products, we grant you a limited, non-exclusive, non-transferable licence to access and use the paid content only for the internal purposes of the individual and/or the company that purchased it. You must not share logins, provide access to others, resell, sublicense, distribute, publicly post, or otherwise make paid content available to any third party without our prior written permission.
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